The Gold Standard in Medical Transportation Safety & Care
At ATC Medical Transport, safety isn't just a promise—it's our foundation. Our team of PASS-certified professionals is dedicated to providing secure, compassionate, and dignified transportation for all our passengers.
Commitment to Excellence in Every Journey
The Passenger Assistance Safety and Sensitivity (PASS) certification program is recognized across the nation as the ultimate training standard for transit drivers. It ensures our team is prepared for any situation while maintaining the highest level of respect for our passengers.
Enhanced Passenger Safety
PASS certification ensures our drivers are expertly trained in emergency procedures, evacuation techniques, and advanced safety protocols.
Sensitivity & Compassion
Our staff is trained to understand and respect the unique needs of every passenger, providing a dignified and comfortable experience.
Professional Excellence
The PASS program is the industry gold standard, representing a commitment to the highest level of professional medical transportation.
Why Professional Certification Matters?
At CallTheCare, we prioritize not just the physical well-being of our passengers but also their emotional and psychological comfort. Our commitment to this holistic approach is underscored by our PASS certification, ensuring that our staff is always sensitive, assistive, and supportive.
Key training areas include:
- Disability Awareness & Sensitivity
- Wheelchair Securement Techniques
- Emergency Evacuation Procedures
- Customer Service Excellence
- Crisis Intervention Skills
By choosing a provider with PASS-certified staff, you are ensuring that your loved ones are in the hands of professionals who are not just drivers, but dedicated care assistants.
Key Components of PASS Certification
Passenger Assistance Techniques
Our team is trained in the proper techniques to assist passengers in entering and exiting vehicles, ensuring safety and minimizing the risk of injuries.
Sensitivity Training
Recognizing the diverse needs of our passengers, our staff undergoes sensitivity training. This ensures they approach each passenger with empathy, understanding, and respect.
Emergency Preparedness
In the unlikely event of an emergency, our PASS-certified team is prepared to respond swiftly and effectively, ensuring the safety of the passengers onboard.
Equipment Handling
Proper use and handling of equipment, including wheelchairs and other mobility aids, are integral to the PASS certification, ensuring that all equipment is used safely and correctly.
Why Choose a PASS-Certified Provider?
Our drivers go through more than just a background check. They undergo continuous training to remain the best in the industry.
Enhanced Safety
PASS certification ensures that our team is equipped with the latest safety techniques, reducing the risk of accidents or injuries.
Dignified Care
Our sensitivity training ensures that every passenger is treated with the utmost respect and dignity, regardless of their physical or cognitive abilities.
Peace of Mind
Knowing that your transportation provider is PASS-certified offers peace of mind, ensuring that you or your loved ones are in capable and caring hands.
Every Type of Non-Emergency Medical Transport, All in One Place
We cover every NEMT need across the region. One company, one call, every trip covered.
Wheelchair Transportation
ADA-compliant wheelchair vehicles with ramps and tie-downs for a safe, comfortable ride.
Stretcher Transportation
Fully equipped stretcher transport with trained attendants for bedridden patients.
Ambulatory Transportation
Door-to-door transportation for patients who can walk but need medical transport assistance.
Hospital Discharge Transport
Coordinated discharge transportation so patients get home safely after procedures.
Airport & Cruise Port Transfers
On-time medical transport to and from airports and cruise ports.
Long-Distance Medical Transportation
Safe and comfortable interstate and long-distance medical transport.
Dialysis Transportation
Consistent, scheduled transportation to and from dialysis centers three times weekly.
PPEC Transportation
Specialized pediatric transport to Prescribed Pediatric Extended Care facilities.
Weekly Ride Plans
Regular Medical Appointments? Get a Fixed Weekly Transport Plan.
Our weekly ride plans are built for patients with ongoing medical needs. Pick the number of rides that fits your schedule. ADA-compliant vehicles, door-to-door assistance, and trained drivers every trip. Private pay, Medicaid, and Medicare accepted.
the region
We Handle Every Type of Medical Trip
- Routine medical and dental appointments
- Outpatient procedures and treatments
- Dialysis sessions
- Physical therapy visits
- Rehabilitation programs
- Hospital-discharge pickups
- Airport, bus, and train station transfers
- Long-distance trips
- One-way and round-trip rides
Frequently asked questions
Can't find the answer you're looking for? Reach out to our customer support team.
Your Next Medical Ride Is One Call Away
We serve the region. Wheelchair, stretcher, ambulatory, and long-distance transport available 24/7. Private pay, Medicaid, and Medicare accepted.
Book a Ride