Terms of Service

The ATC Medical Transport Platform

The ATC Medical Transport provides a marketplace where people who seek transportation to certain destinations (Riders) can be matched with people driving to or through those destinations (Drivers). Drivers and Riders are collectively referred to herein as Users, and each User shall create a User account that enables access to the ATC Medical Transport. For purposes of this Agreement, the driving services provided by Drivers to Riders that are matched through the ATC Medical Transport shall be referred to collectively as the Services. Any decision by a User to offer or accept Services is a decision made in such User's sole discretion. Each transportation Service provided by a Driver to a Rider shall constitute a separate agreement between such persons.

Modification to the Agreement

In the event ATC Medical Transport modifies the terms and conditions of this Agreement, such modifications shall be binding on you only upon your acceptance of the modified Agreement. ATC Medical Transport reserves the right to modify any information referenced in the hyperlinks from this Agreement from time to time, and such modifications shall become effective upon posting. Continued use of the ATC Medical Transport Transportation or Services after any such changes shall constitute your consent to such changes. Unless material changes are made to the arbitration provisions herein, you agree that modification of this Agreement does not create a renewed opportunity to opt out of arbitration (if applicable).

Eligibility

The ATC Medical Transport may only be used by individuals who can form legally binding contracts under applicable law. ATC Medical Transport is not available to children (persons under the age of 18 need parents' consent and require adult supervision to use features of Family Connect) or Users who have had their User account temporarily or permanently deactivated. By becoming a User, you represent and warrant that you are at least 18 years old and that you have the right, authority, and capacity to enter and abide by the terms and conditions of this Agreement. You may not allow other people to use your User account, and you agree that you are the sole-authorized user of your account.

Charges

As a Rider, you agree to pay the amounts charged for your use of the ATC Medical Transport and Services (Charges). Charges include Fares and other applicable fees, tolls, surcharges, and taxes as set forth in your vicinity/city/county/province/state/country, plus any tips to the Driver that you elect to pay. ATC Medical Transport has authority and reserves the right to determine and modify pricing by posting applicable pricing terms. Pricing may vary based on the type of service you request. You are responsible for reviewing the applicable rates and shall be responsible for all Charges incurred under your User account, regardless of your awareness of such Charges or the amounts thereof.

Fares

There are two types of fares: variable and quoted.

Variable Fares: When you add a credit card or payment method to your ATC Medical Transport account, a third party that handles payments for us will receive your card information. To keep your financial data secure, we do not store full credit card information on our servers.

Quoted Fares: In some cases, ATC Medical Transport may quote you a Fare at the time of your request. The quote is subject to change until the Ride request is confirmed. If, during your ride, you change destination, make multiple stops, or attempt to abuse the ATC Medical Transport, we may cancel the fare quote and charge you a variable fare based on the time and distance of your ride. ATC Medical Transport does not guarantee that the quoted fare price will be equal to a variable fare for the same ride. ATC Medical Transport does not interfere with fares quoted by your preferred transport companies.

Surge Pricing Policy

ATC Medical Transport does not believe in nor support surge pricing or a hike in fares.

Fees and Other Charges

• Service Fee: ATC Medical Transport may assess a per-ride Service Fee to support the platform and related services provided to you. The amount of the Service Fee may vary but shall be retained by ATC Medical Transport in its entirety.

• Cancellation Fee: After requesting a ride, you may cancel it through the app but note that in certain cases a cancellation fee may apply. You may also be charged if you fail to show up after requesting a ride. Collected cancellation fees will be passed in their entirety to the Driver who has accepted your ride request.

• Damage Fee: If a Driver reports that you have materially damaged the Driver's vehicle, you agree to pay a Damage Fee of up to $250 depending on the extent of the damage (as determined by ATC Medical Transport in its sole discretion), towards vehicle repair or cleaning. Collected Damage Fees will be passed in their entirety to the Driver whose car was damaged.

• Tolls: In some instances, tolls (or return tolls) may apply to your ride. Any collected tolls (and return tolls) will be passed in their entirety to the Driver who provided your ride.

• Other Charges: Other fees and surcharges may apply to your ride, including actual or anticipated airport fees, state or local fees, and processing fees for split payments.

• Tips: Following a ride, you may elect to tip your Driver in cash or through the ATC Medical Transport application. Any tips will be provided entirely by the applicable Driver.

Payments

Commission: In exchange for permitting you to offer your Services through the ATC Medical Transport and marketplace as a Driver/Partner/Company, you agree to pay ATC Medical Transport (and permit ATC Medical Transport to retain) a fee based on each transaction in which you provide Services (the Commission). ATC Medical Transport reserves the right to change the Commission at any time in its discretion based upon local market factors.

Pricing: You expressly authorize ATC Medical Transport to set the prices on your behalf for all Charges that apply to the provision of Services. ATC Medical Transport reserves the right to change the Fare schedule at any time in our discretion based upon local market factors.

Relationship with ATC Medical Transport

As a Driver or a Partner on ATC Medical Transport, you acknowledge and agree that you and ATC Medical Transport are in a direct business relationship, and the relationship between the parties under this Agreement is solely that of independent contracting parties. This is not an employment agreement and does not create an employment relationship.